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Frequently asked questions

For refurbished ticket printers

Refabz's clear and effective explanations.

1. What is a reconditioned ticket printer?
A reconditioned ticket printer is a device specialized in printing tickets or receipts, which has been repurchased, checked, cleaned and tested to ensure it works properly. It may come from surplus stock, customer returns or from companies renewing their point-of-sale equipment.
2. What's the difference between a reconditioned ticket printer and a used ticket printer?
A reconditioned ticket printer has been inspected, tested and restored by professionals to ensure its good condition and functionality. In contrast, a used ticket printer is often sold as is, with no assurance of performance or quality, and no warranty. Opting for a refurbished printer allows you to benefit from professional guarantees, as well as the legal 30-day cooling-off period after purchase. In addition to being guaranteed and 100% functional, it will also be more affordable than a new model.
3. Are refurbished ticket printers reliable?
Yes, our reconditioned ticket printers undergo rigorous testing to guarantee their quality and performance. They are cleaned, recalibrated and often updated with the latest software to ensure accurate and reliable printing. What's more, we offer a 12- or 24-month commercial warranty (optional) to assure you of our commitment to quality.
4. What warranty do you offer for reconditioned ticket printers?
We offer a 12-month commercial warranty on all our reconditioned ticket printers. This commercial warranty covers material defects, so you can buy with confidence. You can also opt for a 24-month extended commercial warranty for extra protection, including return to the workshop, replacement parts and labor.
5. Can I return a product if I'm not satisfied?
Yes, we offer a 30-day return policy. If you're not satisfied with your purchase, you can return it for a full refund or exchange.
6. How are reconditioned ticket printers priced?
Our prices are set according to the condition, make, model and technical specifications of each ticket printer. We strive to offer you the best value for money while guaranteeing reliable performance.
7. Do refurbished ticket printers come with all accessories?
Yes, every reconditioned ticket printer comes with essential accessories, such as the power cable and connection cables needed for set-up. However, some accessories such as paper rolls may not be included and will need to be purchased separately. This information will be specified in the product specifications.
8. What are the environmental benefits of buying a reconditioned ticket printer?
By buying a refurbished ticket printer, you're helping to reduce electronic waste and your carbon footprint. refurbishment extends the life of equipment and reduces demand for new products, saving precious resources. You're also supporting local industry, as all our services are centralized in France, near Lyon(and it's the French agency for ecological transition, ADEME, that says so).
9. I had a bad experience with refurbished, what can I do?
We understand that not all refurbishment experiences are created equal. The quality of refurbished products can vary considerably depending on the refurbisher. For example, on some marketplaces like BackMarket, the cheapest seller is often highlighted, but may come from countries where refurbishment standards are different, such as some Eastern European countries or China. At Refabz, we're committed to offering high-quality refurbished ticket printers, inspected and restored to strict standards in France, to guarantee you a positive and reliable experience.

  • Nothing to envy

    TO NEW!

    • refurbished-EN
      refurbished in France
    • reconditioning-retractation
      30 days to change your mind
    • reconditioning-guarantee
      Commercial warranty up to 2 years
    • reconditioned-SAV
      Customer service in our workshop

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