Frequently Asked Questions
Top-selling refurbished items at Refabz
Here, you have the very best in high-tech, put through its paces before landing on your desk (or on your wrist)…
1. What can I find among your bestsellers?
Our bestsellers are the top picks of the moment: ultra-powerful MacBook Pros, exceptional iMacs, professional laptops (HP, Lenovo), cutting-edge smartphones (Pixel, Galaxy), Apple , iPads, desktop computers… In short, all the devices that are a hit with our customers looking for quality, a warranty, and SUPER LOW PRICES.
2. Are all best-selling products refurbished in the same way?
Here, no one gets left out. Whether you’re a MacBook, EliteBook, Pixel, or Watch, every product goes through the same steps: comprehensive testing, technical checks, cleaning, refurbishment if needed, and then a point-by-point inspection. Our teams apply the same rigorous standards regardless of the model.
3. What is the Best Sellers Guarantee?
A minimum of 12 months for the entire category: computers, tablets, smartphones, or smartwatches—it’s all the same. For some products, you can even choose the 24-month plan. Peace of mind is also our best-seller!
4. Are accessories included?
You’ll receive the essentials: a charger and cable for computers, a cable (and charger, if included by the manufacturer) for phones, and a wristband and cable for the watch. If anything else is included or if it’s a compatible version, this will be clearly indicated in the product description.
5. What if I end up not liking the product?
No problem! You have 30 days to try it out. If your new star doesn't quite do it for you, you can send it back. We'll give you a full refund or exchange it—whichever you prefer.
6. How do you choose between a Mac, a professional laptop, an iPad, or a smartphone?
Need extreme portability? Go for a Pro laptop or an iPad. Need graphics power? Try a MacBook Pro or an iMac. Looking for battery life and simplicity? The EliteBook or X1 Carbon PCs are top-notch. For pocket-sized mobility, go with a Pixel or Galaxy. Want everything on your wrist?Apple SE is here. And if you’re not sure, our team loves giving tech advice!
7. Where do your best-selling products come from?
It depends: end-of-lease commercial units, returns from businesses, meticulous private customers… Every product is selected, tested, and prepared by our Refabz experts in our workshops in France. Nothing is left to chance in the process!
8. How are your prices determined?
The price depends on the model, year, cosmetic condition, specifications (processor, storage, RAM, etc.), and market conditions. Our goal is always to offer the best quality at a bargain price. Our best-sellers are often the “best deals” of the moment: it’s no coincidence—it’s all part of our smart strategy.
9. Can I help the planet by using these products?
Absolutely. But we’re not going to give you any superpowers: all the (positive!) effects are explained here—
here’s the full analysis.
10. Are your best-selling items all recent products?
Not necessarily! We mix new releases with tried-and-true favorites. Sometimes an older model is a huge hit because it’s so reliable (old jars, better jams!). We always prioritize: performance, warranty, and smart pricing.
11. How can I be sure I’m choosing the best option for me?
Tell us about your daily routine: work, school, gaming, creative projects, remote work… We’ll help you choose the right model, power, size, or whatever else matters to you. Yes, we love it when you ask us super-specific questions.
12. Why choose a best-seller from Refabz instead of a New standard used device?
You get the best of both worlds: affordable prices, top-notch performance, a guarantee, and no unpleasant surprises… plus, as a bonus, genuine French customer service that actually responds. Need proof of our eco-friendly credentials? Look
no further!